Bilingual Part-Time Pre-Board Screening Officers
GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority (CATSA), providing screening services in 28 airports across the country. GardaWorld has become a leader by being able to rapidly adapt to change and by investing heavily in constant training for its personnel.
Watch your career take flight at GardaWorld!
We are currently recruiting Bilingual Pre-Board Screening Officers for the Edmonton International Airport, on a Part-Time basis with opportunities for Full-Time once training is completed. Candidates must be fully fluent in French and English.
GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority (CATSA), offering screening services in 28 airports across Canada.
Pre-Board Screening Officers are specialized professionals tasked with protecting air travelers by screening them and their belongings, while exhibiting the highest degree of vigilance and providing excellent customer service in a challenging environment.
Our officers undergo rigorous specialized training, up to 180 hours, both in class and on-the-job in order to acquire CATSA Screening Officer certification so it is not essential that you have previous security experience, training or licenses. We are seeking eager candidates with great communication skills and customer service experience that are comfortable working in the airport's high-tech, fast paced environment.
•You are responsible for screening passengers, non-passengers and their baggage using screening equipment
•You are an ambassador for customer service and interact with passengers and stakeholders alike in a professional manner
•To ensure that the screening of passengers is completed efficiently and pleasantly
•You assist in maintaining the flow of passengers to influence efficiency
•You follow aviation regulations and standard operating procedures at all times
•You report all incidents using established communication channels
•Hourly salary: $22.86 - $24.12
•Paid training at $20.47/hr
•Uniform is provided
•One (1) year of customer service experience
•Security experience or licence NOT required
•Must be a Canadian citizen or a Permanent Resident
•No previous criminal background for which a pardon has not been granted
•Over 18 years of age with a high school diploma or equivalent (GED)
•Available to work and commute day and night shifts, including weekends and statutory holidays
•Physical requirements include but are not limited to standing for long periods of time and lifting/pushing/pulling luggage and other heavy items (up to 22kg).
•Must be fully fluent in French and English - both written and verbal
•Strong communication, excellent customer service and people skills
•Strong team work abilities and interpersonal skills
•Ability to prioritize, remain calm and multi-task under pressure in a dynamic environment
•Alert and detail-oriented
*Our officers must be able to obtain a Transportation Canada Security Clearance (RAIC) and a valid medical from CATSA, in addition to successfully completing the extensive training program.
*The hiring process can take between 3 to 6 months to complete. For candidates who hold a valid Transportation Security Clearance or previously held a valid Transportation Security Clearance in the last 24 months, this process may be accelerated.