Nominated for 2013 Steel Design Awards of Excellence, Renaissance Edmonton Airport Hotel offers you far more than the typical airport hotel experience. Whether you're laying over or in need of a lie-down, luxurious touches like in-room Keurig® coffee machines and state-of-the-art fitness center make you feel right at home. While soundproofed modular solid wall construction and triple-glazed, argon-filled glass, ensures there's always time for quiet moments. Company Website: Renaissance Edmonton Airport Hotel
WHAT WE ARE LOOKING FOR:
We are looking for a Hostess to join our B&F team here at the Renaissance! This will be a permanent part time position
HALO Bistro|Bar is Edmonton’s newest alternative for individuals looking for a trendy upscale dining experience. Offering both traditional and locally indigenous menu options, HALO is truly a unique dining experience that emphasizes urban culture with a modern flair. The ambassadors of HALO will operate the 100 seat bar and 100 seat restaurant to ensure that all dining guests receive the best possible experience.
WHY WORK FOR US?
We have a great benefit plan that includes extensive medical and dental as well as life insurance. This plan is 80% covered by the hotel for all single coverage. We also offer a great loyalty program and, have a travel program which can have you staying in hotels across the world for as little as $29 a night!
Follow host/ess opening and closing checklist thoroughly.
Assign stations to servers; assign side work following side work schedules.
Maintain guest flow charts to track number of guests to each station and to track volume per hour.
Ensure that the entrance to the restaurant has someone there to greet guests at all times.
Ensure that the front of the restaurant is spotless at all times.
Check on every table to ensure that it is clean, spotless and fully set up, and that all silverware and glassware is spotless before any guests are seated at the table. In addition, check to ensure that all chairs are free of crumbs and that the carpet is spotless.
Check on guests to get feedback on the quality of their meals, service, etc., and share any problems that arise, immediately. Inform supervisor and manager, immediately, but try to take care of the problem at once.
Schedule servers for breaks, etc. in conjunction with the supervisor and depending on the business volumes.
Pitch in and help in service, whenever the need arises.
Have an excellent knowledge about the city and methods of transportation, etc., in order to converse with customers, give helpful suggestions, etc.
Have an excellent knowledge about the wines and different items on the menu in order to be able to help guests, answer questions and offer suggestions.
Be thorough about the knowledge about the hotel, services offered, operating hours of all food and beverage outlets, etc.
Effectively check out all servers as they finish their shifts to make sure that all of the following are completed:
All tables completely set-up, check salt and pepper, sugar, etc.
All side work assigned is completed.
Communicate all necessary information to incoming host/ess and supervisor and write down all messages in the host/ess communication log.
CANDIDATE QUALIFICATIONS & REQUIREMENTS:
- High school diploma or GED; experience in the food and beverage, culinary, or related professional area.