Front Line Staff
With branches in most major cities in North America, transfer opportunities abound! Impark is one of North America’s largest parking operators, managing more than 350,000 parking spaces in 32 cities across Canada and the U.S. with 4,000+ employees strong.
This position will consist of all front line roles which include; Valets, Host, Cashiers, Control Room, GTR Host, Curb Supervisor and Maintenance. All will be responsible for providing consistent and professional customer service, interacting and communicating with both internal and external customers to EIA parking facilities.
Interact and communicate with guests and exemplify the best possible service in a courteous and hospitable manner timely manner.
Provide direction to incoming and outgoing vehicles to maintain proper traffic flow.
Take ownership of situations or tasks by fully understanding the issue, asking for help when needed, communicating progress, and delivering results effectively and efficiently.
Able to properly perform all assigned tasks including notating proper guest ticket information, completing task lists and information logs, adhering to security procedures, and storing keys correctly.
Ensure all customer account information is entered and updated accurately given full attention to details
Attend all Training Courses as directed by Management
Boost Vehicles and Inflate Tires
Answer telephone calls, gate calls, radio calls and email s promptly and professionally.
Assist Team Leads with task completion
Operate vehicles safely obeying all traffic laws and Impark policies. Reporting all incidents and accidents immediately
Maintain the cleanliness of your work station
Accountable for balancing at the end of shift and completing cash out report and deposit slips, handing over all work related equipment,
Ensure all customers account information is updated accurately
must be at least 18 years of age with a valid driver's licence